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Customer Care

We are always available to listen to you!

We are happy to receive your comments, feedback, suggestions and opinions.

We always reply to everyone and in the shortest possible time. The emails are handled in chronological order for this we ask you to be patient.

We need to gather all the information related to your case in order to help you and update.

This means that in some cases, we need 48 hours. To have our support and to facilitate your handling of your case, please contact us by email at


Thank you for choosing Portofino Boutique.

Privacy & Safety

The information is provided by pursuant to art. 13 of the EU Reg. 679/16 Portofino Boutique is aware of the importance of protecting its customers' data and therefore strives to be clear about how they collect, process, disclose, transfer and store personal data. Portofino Boutique guarantees compliance with the legislation on the protection of personal data and personal protection, and informs that the personal data provided by the data subjects, through the various collection channels, directly managed by the Data Controller, will be processed in a lawful, relevant and according to correctness, respecting the principles established by EU Reg. 679/16. Portofino Boutique also informs you that the data you provide will be processed in compliance with the articles. 13 of the EU Reg. 679/16 in force and in application from 25/05/2018 for the treatment activities carried out in its operational headquarters.

Payment Methods

Payment Methods

- Credit / Debit Cards
- Paypal

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